Frequently Asked Questions (FAQ)

Find quick answers to the most common questions about our services, processes, and support. If you don’t see your question here, feel free to reach out — we’re always ready to help.

A quick overview of what this page is for and how it helps you find the right answers.

The key topics we cover so you can understand our process before getting started.

This FAQ page covers the most common questions about how we work, what you can expect, and how we deliver marketing and design services with clear communication and measurable progress. If you are exploring our services, comparing options, or preparing to start a project, you will find practical answers here without unnecessary complexity.

Most clients have the same questions before starting: what happens first, what you need from us, how long it takes, and how you know it is working. Our goal is to make the process simple and transparent from the start. We begin by understanding your business, your audience, and the outcome you want, then we map the work into clear steps so expectations are aligned on both sides.

You will always know what is being worked on and why. We use a structured workflow that starts with discovery and research, moves into planning, then production, and finally optimization and delivery. Along the way we share updates, request approvals when needed, and keep everything aligned with your priorities. If you already have existing materials, we can work with what you have. If you need new assets or messaging, we can help shape them, keeping everything consistent with your brand.

We also keep communication direct and practical. You get clear next steps, realistic timelines, and an agreement on what success looks like for the work being delivered. When something changes, we adjust the plan and explain the impact before moving forward. This helps avoid surprises and keeps projects on track.

If you cannot find the answer you need on this page, you can contact us with a short description of your project and your goals. We will point you to the right service and the best next step.

General Questions
What services do you offer?
We provide Paid Advertising (PPC), SEO, Social Media Marketing, Content and Copywriting, Email Marketing and Automation, Analytics and Conversion Optimization, Landing Pages and Funnels, Ecommerce Marketing, Web Design and Development, Ecommerce Solutions (webshop builds), UI/UX and Graphic Design, and Maintenance and Support.
We work with service businesses, ecommerce brands, and professional companies that want measurable growth and a strong online presence.
We begin with discovery. We review your goals, current setup, competitors, and what success looks like. Then we propose a clear plan with scope, priorities, and next steps.
Yes. We can deliver one-time setups and builds, or provide ongoing monthly management and optimization.
We typically need your website link, your goals, your target audience, and access to the platforms involved (for example website admin, analytics, ad accounts, or email platform), depending on the service.
We focus on outcomes that match your goals: leads, sales, conversion rate, cost per lead, return on ad spend, and performance trends over time.
Yes. We plan, build, and optimize campaigns across Google Ads and Meta Ads, including audience targeting, messaging, budget control, and continuous improvements.
No one can guarantee specific results. We do guarantee a structured process, accurate tracking where possible, transparent reporting, and consistent optimization.
Our SEO work focuses on technical health, on-page optimization, internal linking, content structure, and improvements that increase visibility and qualified traffic.
Yes. We support social strategy, content planning, publishing workflows, and performance reviews. The exact deliverables depend on the platforms and package you choose.
Yes. We write and optimize website copy, service page content, SEO-focused content, landing page copy, and campaign messaging, aligned with your brand voice.
We set up and improve templates, list structure, segmentation, and automations such as welcome sequences, nurturing, and reactivation, depending on your business model.
We set up or improve measurement and then optimize pages to increase conversions by improving clarity, structure, speed, and reducing friction.
Yes. We build landing pages and funnel steps designed for one clear action, with strong structure, messaging, and conversion measurement.
Yes. We support ecommerce growth with ecommerce-focused strategy, content, optimization, and performance improvements tailored to online stores.
Yes. We build ecommerce solutions such as WooCommerce webshops, including structure, product pages, checkout flow, essential settings, and a conversion-focused setup.
Yes. We provide UI/UX design for websites and digital products, plus graphic design assets such as banners, icons, social media visuals, and brand-consistent materials.
Yes. We design and build modern websites that load fast, look professional, and support marketing and conversion goals.
Paid campaigns can generate results quickly after launch. SEO and content take longer, with stronger results building over time. Design and website improvements can improve conversions as soon as changes go live.
We keep communication simple with clear updates, defined next steps, and approvals at key milestones so decisions are fast and projects stay on track.
Revisions depend on the scope and package. We define revision rounds upfront and keep feedback structured for efficient delivery.

You own the deliverables after final payment. Unless agreed otherwise, we may showcase work in our portfolio.

Yes. Maintenance can include updates, backups, security checks, performance monitoring, small improvements, and ongoing support based on your plan.

We help your business grow

We build your business