1. Information We Collect
We collect various types of information depending on your interaction with our website and services. This may include:
a. Personal Information
When you engage with Linzila, either by filling out a form, signing up for a service, or contacting us, we may collect personal data such as:
- Name
- Email address
- Phone number
- Business address
- Payment information (e.g., billing details)
b. Non-Personal Information
We also collect non-personally identifiable information through cookies and similar tracking technologies, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and actions taken on our website
- Time spent on the site
c. Data from Third Parties
We may receive information about you from third-party services, such as payment processors or social media platforms, when you interact with us through those services.
2. How We Use Your Information
We use your personal information to provide and improve our services. Specifically, we may use your data for the following purposes:
- Service Delivery: To provide the services you request, including website design, development, and support services.
- Communication: To send you important notifications, updates, and information related to your projects or invoices via email and SMS.
- Billing and Payments: To process payments and issue invoices for services rendered.
- Marketing: With your consent, to send promotional content, newsletters, or offers related to our services.
- Analytics: To analyze how users interact with our website and improve its functionality and performance.
- Customer Relationship Management (CRM) System: We use a CRM system to manage tasks, projects, invoicing, and client communication. Your personal information (such as name, email, phone number, and business address) will be stored in our CRM system to ensure smooth communication and project management.
CRM Communication
By agreeing to this policy, you consent to:
- Being added to our CRM system as a customer, where your contact details (name, email, phone number, and business address) will be stored.
- Receiving SMS and email notifications from our CRM system related to project updates, invoices, and other service-related communications.
- Automatic enrollment in project and invoice notifications.
3. How We Share Your Information
We respect your privacy and do not sell your personal information. However, we may share your data in the following instances:
- Service Providers: We may share your information with trusted third-party providers that assist us in delivering services, such as hosting, payment processing, or marketing.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
- Partner Programs: If you are a partner, we may share your personal information as necessary to facilitate website maintenance, server management, and other agreed-upon services. We are not responsible for the actions or omissions of partners in handling this information.
4. Cookies and Tracking Technologies
Linzila.com uses cookies and similar technologies to enhance your browsing experience. These technologies allow us to track user interactions, improve website functionality, and deliver personalized content. Please refer to our
[Cookie Policy] for more details on how we use cookies.You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of certain website features.
5. How We Protect Your Information
We take data protection seriously and implement reasonable security measures to safeguard your personal information. These measures include:
- Encryption: We use encryption to protect sensitive data during transmission, such as payment information.
- Access Controls: Access to personal information is restricted to authorized personnel only.
- Regular Security Audits: We conduct regular audits to ensure the security of our systems.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights concerning your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You may ask us to correct any inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data, subject to certain legal obligations.
- Objection: You can object to the processing of your data in specific circumstances, such as for marketing purposes.
- Data Portability: You may request that we provide your data in a portable format so you can transfer it to another service provider.
To exercise any of these rights, please contact us using the details provided below.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.
8. Children’s Privacy
Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under the age of 18, we will take steps to delete such information as quickly as possible.
9. International Data Transfers
As Linzila is based in North Macedonia, your personal data may be transferred to, and stored in, countries outside of your jurisdiction, including North Macedonia. We take steps to ensure that your data is protected in accordance with applicable data protection laws.
10. Changes to This Privacy Policy
Linzila reserves the right to update this Privacy Policy at any time to reflect changes in our data practices or legal requirements. We will notify you of any significant changes by email or through a notification on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
- Email: info@linzila.com
- Address: Ul. 101 Br 1, 1211 Dobroshte, North Macedonia
